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Receive Email Alerts

Some email providers use spam blocking software that may block legitimate emails. To ensure that you are receiving Patient Portal emails please do the following:

  • If you are using your own spam filtering software, please be sure that you are not filtering out email from or
  • Add our email addresses and to your contact list, address list, safe senders list, or “Do Not Block” list.

Below are some tips for popular email software:

Outlook 2007, Outlook 2003, and Outlook Express:

  1. Go to “Actions” on your menu bar. Select “Junk Email” from the drop down menu. 
  2. Select “Add Sender to Safe Senders List.”

AOL 9:

  1. Add our email address to your address book.

AOL 8:

  1. Inside the email click the “Add Address” icon on the right. 
  2. The email address will already be populated in the “Contact Details” pop-up box. 
  3. Verify that the information is correct. 
  4. Click “Save.”

MSN Hotmail:

  1. Go to the “Options” page. 
  2. On the left side of the page, click “Mail,” and then click “Junk Email Protection.” 
  3. Click “Add Senders to Safe List.” 
  4. Type out our email address and then click “Add.”

Yahoo! Mail:

  1. Click on the “Not Spam” button in your Junk Mail Box to allow messages you want in your Inbox that were delivered to your junk mail folder.


  1. Open the email. 
  2. Click “More Options” in the email header. 
  3. Click “Add Sender to Contact List.”

Apple Mail:

  1. Add the email address to your address book. 
  2. To add an email that arrived in your Junk email box, highlight the email message and click on Choose Message  >  Mark  >  As Not Junk Mail


  1. Go to your Address Book, click the “Add” button. Enter the email address under Internet Information.
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