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Published on December 19, 2012

Mercy Health System’s Primary Care Offices Earn National Recognition for Patient-Centered Care

Mercy physician practices achieve Patient-Centered Medical Home recognition from the National Committee for Quality Assurance

Conshohocken, PA (December 19, 2012) – The National Committee for Quality Assurance (NCQA) announced that Mercy Family Practice at Bridgeport, Mercy Family Healthcare Associates (North 52nd St, Philadelphia), Mercy Family Medicine of East Norriton, Mercy Primary Care at Rhawn Street, and Mercy Medical Associates at Springfield have been honored by NCQA’s Physician Practice Connections-Patient Centered Medical Home (PPC-PCMH) Program. To receive the recognition, which is valid for three years, Mercy’s primary care practice teams demonstrated the benchmarks of patient-centered care, which emphasize care coordination and communication to provide patients with the right care at the right time.

The Patient-Centered Medical Home represents a pivotal turning point for the restoration of a healthy primary care foundation and better health for the nation. It enables health care providers to offer consumers the care they want and need when and how they want and need it, as well as access to information necessary to make appropriate choices.

“We are proud to achieve recognition for transforming primary care and leading the way in creating a new generation of medical home practices,” said Robert Permut, MSHA, M.D., CEO of the Mercy Physician Network. “I congratulate our health teams for working together to provide the best possible patient care experience and promoting partnerships between individual patients and their personal physicians.”

NCQA’s recognition program honors health care providers for offering high quality care with an emphasis on access, health information technology and strong working relationships between clinicians and patients. It identifies practices that promote partnerships between individual patients and their personal clinicians, instead of treating patient care as the sum of several episodic office visits.

Mercy Health System’s Mercy Physician Network practices demonstrated responsive care management techniques with an emphasis on preventative care for individual patients and for the entire patient population; information technology for prescriptions, test and referral tracking and coordination with other health care providers; evidence-based guidelines to treat chronic conditions; and measurement and reporting of clinical and service performance.

The standards are aligned with the joint principles of the Patient-Centered Medical Home established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association. The Mercy Physician Network provides quality, person-centered care across the continuum of care through 40 office locations comprised of nearly 100 physicians in the Philadelphia region.

About NCQA

NCQA is a private, non-profit organization dedicated to improving health care quality.  NCQA accredits and certifies a wide range of health care organizations.  It also recognizes clinicians and practices in key areas of performance.  NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care.  NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers.


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Ann D’Antonio
Vice President, Marketing and Communications

Mercy Health System
100 W. Elm Street
Suite 100
Conshohocken, PA 19428

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