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Patient Testimonials

Quality, compassionate care speaks for itself.

Shirley Duckett

“I had a lot of questions and my therapist answered every last one. I always knew what was going on and where I was with my recovery. The sessions were so encouraging. It helped to have someone to talk to—so I could focus on the stretches and exercises and not on what I couldn’t do yet. My physical therapist really made me work, but I appreciated it. I knew it was the only way I would get back to where I wanted to be and to start doing the things I wanted to do.”

- Shirley

“Making a commitment to quality means that positive outcomes are witnessed everyday. Mercy Home Health consistently meets or exceeds the national standards in both quality and patient satisfaction. We are proud to share the following comments reflecting how patients feel about the care they received.”

Our Home Health Nurses are Great

“My Mercy Home Health nurse was great. He called my doctors office to make an appointment when my pressure was high and then he checked back with me to see how my visit went. If that’s not caring I don’t know what is! That’s the personal touch. Thank you!”

“My nurse and my physical therapist were wonderful, very reliable, and friendly. I really appreciated all they did to help me during my recovery.”

“Within the realm of my experiences with Mercy Home Health, I would not change a thing. I have used their services on two occasions and would highly recommend them. They were most helpful!”

“I wouldn’t change a thing. I would like to thank my nurse. She was a very caring and lovely person, who showed an elderly woman how much she cared about helping her get well. I will always be very grateful to her for caring so much.”

“The nurses answered all the questions I had. My physical therapist helped me do some things I could not do before and the occupational therapist showed me some safety techniques that I should be doing! They are all very caring people!! Thanks!"

A special note from a thankful patient

I am writing to inform you of our very recent experience with Mercy Home Health.

My husband Tony received a new hip from Dr. Richard Rothman in November. Our caregivers were Nurse Nan Batcho and Physical Therapist Mike Batijan.

Nan is a very caring, hard working, dependable nurse. We felt that we enjoyed 100% of her attention and very capable nursing care.

Mike is a very knowledgeable and patient therapist. Tony holds Mike in very high regard. He felt at ease in his care and advanced very quickly in his mobility thanks to Mike’s careful observations and insightful pointers.

Both Mike and Nan maintained a very professional and punctual schedule and did their best to accommodate Tony’s hectic back to work schedule.

We very much appreciate your organization’s excellent care.

Thank you.

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1001 Baltimore Pike
Springfield, PA 19064


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